Our tech support and maintenance specialists are strong developers, business analysts, and test engineers. As a team, they will consult you and identify your needs. Depending on the software audit, your requirements, or business analysis, we will develop the most effective strategy for your project.
Apart from getting professional software support solutions and services, we provide consulting on digital transformation, software architecture, IT infrastructure, and many other aspects associated with custom software development.
Unlike other software maintenance companies, we offer a wider range of support options. Our clients are pleased to have a chance to select a comfortable schedule for this service and match their budget expectations with our offers.
We are focused on providing high-quality services; that’s why you will be provided with regular reports depending on the service type that you get as a customer. We will report troubleshooting, bug fixing, new functionality release, issues, changes, etc.
Identifying your needs
L2 technical support
L3 technical support
Technical support time depends on what level of services you need. We have multiple options on the support schedule:
All software architecture projects are different in expenses, as well. To estimate costs, a software architecture consultant needs the set of your requirements: